KANO model and RICE method

https://uxdesign.cc/6-methods-to-prioritize-features-39a69f7d7b05

6 methods to prioritize features

KANO model

 

Basic : Basic Needs, if it doesn't work, user will be disappointed.

Performance : Faster & More? Better.

Attractive/Excitement : Not expected but well dont job gives postivie feedbacks.

Indifferent : It doesn't really affect users' positive feedbacks nor negative feedback.

Reverse : It cuases issues.

 

KANO model questionnaire

“How do you feel if you have the feature?”
— which would be our functional question
“How do you feel if you don’t have the feature?”
— which would be our dysfunctional question

 

KANO model answers

I like it
I expect it
I don’t care
I can live with it
I dislike it

 

KANO model evaluation

	Dysfunctional How do you feel when the feature doesn’t exist
Functional How do you feel when the feature exists		Like	Expect	Don't Care	Live With	Dislike
	Like	?	Attractive	Attractive	Attractive	Performance
	Expect	Reverse	Indifferent	Indifferent	Indifferent	Basic
	Don't Care	Reverse	Indifferent	Indifferent	Indifferent	Basic
	Live With	Reverse	Indifferent	Indifferent	Indifferent	Basic
	Dislike	Reverse	Reverse	Reverse	Reverse	?

 

RICE method

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