PMBOK 6th edition

Domain I: People—42%

Task 1 Manage conflict

· Interpret the source and stage of the conflict

· Analyze the context for the conflict

· Evaluate/recommend/reconcile the appropriate conflict resolution solution

Task 2 Lead a team

· Set a clear vision and mission

· Support diversity and inclusion (e.g., behavior types, thought process)

· Value servant leadership (e.g., relate the tenets of servant leadership to the team)

· Determine an appropriate leadership style (e.g., directive, collaborative)

· Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)

· Analyze team members and stakeholders’ influence

· Distinguish various options to lead various team members and stakeholders

Task 3 Support team performance

· • Appraise team member performance against key performance indicators

· • Support and recognize team member growth and development

· • Determine appropriate feedback approach

· • Verify performance improvements

Task 4 Empower team members and stakeholders

· Organize around team strengths

· Support team task accountability

· Evaluate demonstration of task accountability

· Determine and bestow level(s) of decision-making authority

Task 5 Ensure team members/stakeholders are adequately trained

· Determine required competencies and elements of training

· Determine training options based on training needs

· Allocate resources for training

· Measure training outcomes

Task 6 Build a team

· Appraise stakeholder skills

· Deduce project resource requirements

· Continuously assess and refresh team skills to meet project needs

· Maintain team and knowledge transfer

Task 7 Address and remove impediments, obstacles, and blockers for the team

· Determine critical impediments, obstacles, and blockers for the team

· Prioritize critical impediments, obstacles, and blockers for the team

· Use network to implement solutions to remove impediments, obstacles, and blockers for the team

· Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed

Task 8 Negotiate project agreements

· Analyze the bounds of the negotiations for agreement

· Assess priorities and determine ultimate objective(s)

· Verify objective(s) of the project agreement is met

· Participate in agreement negotiations

· Determine a negotiation strategy

Task 9 Collaborate with stakeholders

· Evaluate engagement needs for stakeholders

· Optimize alignment between stakeholder needs, expectations, and project objectives

Build trust and influence stakeholders to accomplish project objectives

Task 10 Build shared understanding

· Break down situation to identify the root cause of a misunderstanding

· Survey all necessary parties to reach consensus

· Support outcome of parties' agreement

· Investigate potential misunderstandings

Task 11 Engage and support virtual teams

· Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)

· Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement

· Implement options for virtual team member engagement

· Continually evaluate effectiveness of virtual team member engagement

Task 12 Define team ground rules

· Communicate organizational principles with team and external stakeholders

· Establish an environment that fosters adherence to the ground rules

· Manage and rectify ground rule violations

Task 13 Mentor relevant stakeholders

· Allocate the time to mentoring

· Recognize and act on mentoring opportunities

Task 14 Promote team performance through the application of emotional intelligence

· Assess behavior through the use of personality indicators

· Analyze personality indicators and adjust to the emotional needs of key project stakeholders

Domain II Process—50%

Task 1 Execute project with the urgency required to deliver business value

· Assess opportunities to deliver value incrementally

· Examine the business value throughout the project

· Support the team to subdivide project tasks as necessary to find the minimum viable product

Task 2 Manage communications

· Analyze communication needs of all stakeholders

· Determine communication methods, channels, frequency, and level of detail for all stakeholders

· Communicate project information and updates effectively

· Confirm communication is understood and feedback is received

Task 3 Assess and manage risks

· Determine risk management options

· Iteratively assess and prioritize risks

Task 4 Engage stakeholders

· Analyze stakeholders (e.g., power interest grid, influence, impact)

· Categorize stakeholders

· Engage stakeholders by category

· Develop, execute, and validate a strategy for stakeholder engagement

Task 5 Plan and manage budget and resources

· Estimate budgetary needs based on the scope of the project and lessons learned from past projects

· Anticipate future budget challenges

· Monitor budget variations and work with governance process to adjust as necessary

· Plan and manage resources

Task 6 Plan and manage schedule

· Estimate project tasks (milestones, dependencies, story points)

· Utilize benchmarks and historical data

· Prepare schedule based on methodology

· Measure ongoing progress based on methodology

· Modify schedule, as needed, based on methodology

· Coordinate with other projects and other operations

Task 7 Plan and manage quality of products/deliverables

· Determine quality standard required for project deliverables

· Recommend options for improvement based on quality gaps

· Continually survey project deliverable quality

Task 8 Plan and manage scope

· Determine and prioritize requirements

· Break down scope (e.g., WBS, backlog)

· Monitor and validate scope

Task 9 Integrate project planning activities

· Consolidate the project/phase plans

· Assess consolidated project plans for dependencies, gaps, and continued business value

· Analyze the data collected

· Collect and analyze data to make informed project decisions

· Determine critical information requirements

Task 10 Manage project changes

· Anticipate and embrace the need for change (e.g., follow change management practices)

· Determine strategy to handle change

· Execute change management strategy according to the methodology

· Determine a change response to move the project forward

Task 11 Plan and manage procurement

· Define resource requirements and needs

· Communicate resource requirements

· Manage suppliers/contracts

· Plan and manage procurement strategy

· Develop a delivery solution

Task 12 Manage project artifacts

· Determine the requirements (what, when, where, who, etc.) for managing the project artifacts

· Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders

· Continually assess the effectiveness of the management of the project artifacts

Task 13 Determine appropriate project methodology/methods and practices

· Assess project needs, complexity, and magnitude

· Recommend project execution strategy (e.g., contracting, finance)

· Recommend a project methodology/approach (i.e., predictive, agile, hybrid)

· Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)

Task 14 Establish project governance structure

· Determine appropriate governance for a project (e.g., replicate organizational governance)

· Define escalation paths and thresholds

Task 15 Manage project issues

· Recognize when a risk becomes an issue

· Attack the issue with the optimal action to achieve project success

· Collaborate with relevant stakeholders on the approach to resolve the issues

Task 16 Ensure knowledge transfer for project continuity

· Discuss project responsibilities within team

· Outline expectations for working environment

· Confirm approach for knowledge transfers

Task 17 Plan and manage project/phase closure or transitions

· Determine criteria to successfully close the project or phase

· Validate readiness for transition (e.g., to operations team or next phase)

· Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)

Domain III Business Environment—8%

Task 1 Plan and manage project compliance

· Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)

· Classify compliance categories

· Determine potential threats to compliance

· Use methods to support compliance

· Analyze the consequences of noncompliance

· Determine necessary approach and action to address compliance needs (e.g., risk, legal)

· Measure the extent to which the project is in compliance

Task 2 Evaluate and deliver project benefits and value

· Investigate that benefits are identified

· Document agreement on ownership for ongoing benefit realization

· Verify measurement system is in place to track benefits

· Evaluate delivery options to demonstrate value

· Appraise stakeholders of value gain progress

Task 3 Evaluate and address external business environment changes for impact on scope

· Survey changes to external business environment (e.g., regulations, technology, geopolitical, market)

· Assess and prioritize impact on project scope/backlog based on changes in external business environment

· Recommend options for scope/backlog changes (e.g., schedule, cost changes)

· Continually review external business environment for impacts on project scope/backlog

Task 4 Support organizational change

· Assess organizational culture

· Evaluate impact of organizational change to project and determine required actions

· Evaluate impact of the project to the organization and determine required actions